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Information
Delivery
Restricted availability
With their distinctive landscape format, our books are unusual and not designed primarily for sale in bookshops (though shops can order them for you). We prefer to sell them direct and, depending on where you are, we offer keener prices.
Despatch
Orders are usually despatched within two working days, though timing can vary. Overseas orders may take longer. You’ll receive a confirmation email when your parcel is on its way. We therefore need your email address as well as your postal address. Shipping firms also ask for a phone number, to assist their couriers.
United Kingdom postage
UK delivery is free on all orders. Packages can take up to ten working days to arrive. This is beyond our control.
International postage
We also despatch free of charge to United States, Germany, France, Spain, Italy, Japan, Canada, Australia and Poland — the same free-delivery terms as the UK. Delivery times vary by destination and can be unpredictable, especially outside the UK.
Where we deliver
We post to 10 destinations: the United Kingdom and the 9 overseas countries listed above. Delivery is free to all of them, and those are the only countries available at checkout. If you live elsewhere and would like to order, write to us and we will see what can be arranged.
Questions
If your parcel hasn’t arrived when you expected it, or you have any other delivery query, write to us at books@envelopebooks.co.uk.